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Frequently Asked Questions

Find quick answers to the most common questions

General

About AppTrovo and getting started.

AppTrovo is a production-ready apps marketplace where authors sell web apps, SaaS platforms, scripts, mobile apps, and developer tools, and buyers get instant access to high-quality, reviewed products.

Click Register in the top-right corner and choose whether you want to buy or sell. You can sign up with your email or instantly with Google, GitHub, or Facebook. Email sign-ups verify their address via a link we send.

Yes. Browsing the marketplace and creating a buyer or author account is completely free. You only pay when you purchase a product.

You will find production-ready web apps, SaaS platforms, scripts, mobile apps, and developer tools across many categories. Every product is reviewed for quality and security before it goes live.

AppTrovo is available in English, German, Spanish, French, Portuguese, Italian, and Japanese. Use the language switcher to change languages; the storefront, Help Center, and FAQ are all localized.

Buying

Purchasing, downloads, bundles, coupons, and refunds.

Add a product to your cart, proceed to checkout, apply any coupon, and pay securely with Stripe. Your license key and downloads are available instantly in your dashboard after payment.

We accept all major credit and debit cards through Stripe, including Visa, Mastercard, and American Express.

Go to your dashboard under Purchases or Downloads, find your order, and click Download. You can re-download your files at any time.

Yes. While your update/support period is active (6 months by default), you can download new versions of the product for free. You keep lifetime access to the version you purchased.

A bundle groups several related products at a discounted combined price, and you receive a separate license key for each item. If you already own one of the products in a bundle, the price is automatically prorated so you only pay for what you do not have.

Enter your coupon code in the Coupon field at checkout and click Apply. Coupons can be a percentage or a fixed amount off, and may have a minimum order, product restrictions, or an expiry date.

Refund requests can be submitted within 30 days of purchase from your Purchases page. Refunds apply in cases such as a product being significantly different from its description or having a critical, unfixable bug. Changing your mind or lacking the skills to use a product are not eligible reasons.

Selling

Becoming an author, submitting products, and earning.

Author access is instant — there is no application or approval step. Register as an author (or upgrade from a buyer account via Become an Author), complete your profile, connect Stripe, and you can submit your first product right away.

AppTrovo charges a flat 10% platform fee on every sale — no tiers or volume thresholds — so authors keep 90%. Stripe processing fees are separate and vary by payment method and country; in Payment Settings each author chooses whether to absorb them or pass them to the buyer. The exact Stripe fee is pulled from Stripe after each charge and shown on each earning.

A product needs a name, category, summary and full description, a thumbnail (at least 600x400 at a 3:2 ratio), at least 3 screenshots, your product files, at least 5 tags, all category attributes (including tech stack), a meta description, and a demo URL (unless the product genuinely has no demo). The submit button stays disabled until every requirement is met and shows you what is missing.

Most products are reviewed within 24–48 hours; complex products can take 3–5 business days. We check code quality, security, originality, documentation, and presentation. You receive an email with the result and any feedback.

Yes. From your author dashboard you can group 2–5 of your approved products into a bundle with a discount of 10%–40% off the combined price. Buyers receive a license key for each product, and already-owned items are prorated automatically.

Yes. Each product has an included support period (6 months by default) that you configure, and you can let buyers purchase a longer support plan at checkout. Buyers can also extend support later from their dashboard.

Licensing

How the Standard License and domain activations work.

Every purchase comes with the Standard License. It covers use in a single end product for personal or commercial projects, including SaaS and client work, with lifetime access to the version you bought plus updates and support during the support period.

The Standard License allows multiple active domains (3 by default). You can activate and deactivate domains anytime from your dashboard, so moving between staging, production, or a new server is easy. The exact limit is shown on each license.

Yes. The Standard License permits personal and commercial use, including SaaS products and projects you build for clients. You may not redistribute or resell the source code, or share your license key.

Go to Dashboard → Licenses, open a license, and enter the domain to activate it. To move to a new domain, deactivate the old one to free a slot, then activate the new one. Domains can also be auto-activated when a product verifies its key during installation.

Yes. Authors can verify license keys and domain activations from their product using our public REST API, and we provide a ready-to-use Laravel Installer SDK. See the License Integration Guide in the Help Center for code samples.

Account

Profile, security, notifications, and following authors.

Open your Profile settings and use the password change form, or use the Forgot Password link on the login page to reset it by email.

Go to Profile → Two-Factor Authentication, scan the QR code with an authenticator app (Google Authenticator, Authy, 1Password), and confirm with a code. Save your recovery codes somewhere safe so you can sign in if you lose your device.

Go to Dashboard → Notification Preferences to toggle email and in-app notifications per type, such as order updates, product updates, new releases from authors you follow, and support replies. Changes save automatically.

Click Follow on any product page or author profile. You can get notified when authors you follow publish new products, and manage everyone you follow under Dashboard → Following.

Payments

Payouts, fees, and the minimum payout threshold.

Earnings move from Pending to Available after a short hold period (7 days by default). Once your available balance reaches the minimum threshold, you can request a payout via Stripe Connect, and funds typically arrive within a few business days.

The default minimum payout is $50. Once your available balance reaches that amount you can request a payout to your connected Stripe account.

Each author decides in Payment Settings. You can absorb the Stripe fee (it is deducted from your payout and buyers see a clean price) or pass it to the buyer as an estimated line item at checkout. The actual fee always comes from Stripe after the charge.

The platform fee is a flat 10% of the sale price, with no tiers. Authors keep the remaining 90%, minus any Stripe processing fee they have chosen to absorb.

Still have questions?

Our help center has more detailed articles, or you can contact support.