Requesting a Refund

Refund Policy

AppTrovo offers refunds within 30 days of purchase under certain conditions.

Eligible for Refund

• The product is significantly different from its description.
• The product has a critical bug the author cannot fix.
• Compatibility issues that were not disclosed in the description.

Not Eligible for Refund

• You changed your mind after purchase.
• You downloaded and used the product extensively.
• You lack the technical skills to use the product.

How to Request

1. Go to Dashboard → Purchases.
2. Find the order and click Request Refund.
3. Provide a reason for the refund.
4. Our team reviews the request within 3–5 business days.

Refunds are issued to your original payment method via Stripe. Support-plan extensions can also be refunded by our team where appropriate.